Privacy policy

Last updated: November 5, 2026

Who we are

Ashford & Wren is operated by MTG GLOBAL LLC.
7345 W Sand Lake Rd
Orlando, FL 32819
United States

This policy explains how MTG GLOBAL LLC, trading as Ashford & Wren, handles personal information when you visit ashfordandwren.shop, make a purchase or contact us.

Information we collect

Contact and order information: your name, email, phone number, billing and delivery addresses, items ordered, communications and return requests.
Payment-related information: the details needed to complete and manage a transaction are handled by the payment services available at checkout. We receive transaction information needed for order support and accounting; do not send full payment-card details through our contact form or email.
Device and usage information: information such as IP address, browser and device type, pages visited, referring pages and interactions with the store, collected through the platform, logs, cookies and similar technologies.
Information you choose to provide: details submitted in a contact form, account, review or other enabled store feature.

How we use information

We use personal information to provide and operate the store; process, fulfill and support orders; manage returns and refunds; respond to requests; keep records; detect fraud and protect security; meet legal obligations; and understand and improve the store. If marketing is enabled and you choose to receive it, we use your contact details for that purpose. You may withdraw marketing consent or unsubscribe using the available link or by contacting us.

Shopify and other service providers

Our store is hosted by Shopify. Shopify and service providers involved in payment processing, hosting, delivery, customer support or security may receive the information needed to perform their services. We also disclose information when required by law, to protect rights or safety, or in connection with a lawful business transaction. We do not publish your personal order details.

Shopify may process information about your interaction with this store to operate and improve its services, including features it provides directly. For details about Shopify's own processing and available rights, see Shopify's Consumer Privacy Policy. Separate terms and privacy notices can apply to optional third-party services you choose to use.

Cookies and privacy choices

Cookies and similar technologies help the store function, maintain a cart, complete checkout, protect security and remember preferences. Depending on the settings and services enabled, they may also support measurement or advertising. Where consent or an opt-out is required, use the privacy controls presented to you. You can also manage cookies in your browser, although blocking some may affect store functionality.

Where available, visit Your Privacy Choices to exercise applicable choices about data sharing for targeted advertising or other regulated uses. We do not treat an opt-out as a request to cancel an order. Global Privacy Control and other legally recognized preference signals are handled where required by the platform and applicable law.

Retention and international processing

We retain information for as long as reasonably needed for the purposes described here, including orders, support, accounting, legal obligations and dispute resolution. The appropriate period depends on the information and purpose. Shopify and other providers may process information in countries other than where you live. Where required, appropriate transfer safeguards apply.

Your rights

Depending on where you live, you may have rights to access, correct or delete information, receive a copy, withdraw consent, restrict or object to processing, or opt out of certain uses. These rights may have exceptions, for example when information must be retained for legal obligations or an unresolved order. Contact us to make a request. We may need to verify your identity without requesting unnecessary information. You may also contact the relevant privacy authority where applicable. We will not unlawfully discriminate against you for exercising a privacy right.

Children and security

The store is intended for a general audience and is not directed to children. If you believe a child has provided personal information improperly, contact us so we can review it. We use reasonable safeguards appropriate to the information and services involved, but no method of transmission or storage is completely secure.